dewi365 Platform Privacy Notice

This page describes what we collect when you use dewi365 and how we keep that data protected. We at dewi365 collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and settle your bets. We do not sell your data to third parties, and we use encryption to safeguard all information you share with us.

When you create an account on dewi365, you provide your name, date of birth, phone number, and email address. When you deposit or withdraw, we process payment information through secure channels. When you place bets, we record your activity for settlement and dispute resolution. All of this data is stored securely and used only for the purposes outlined in this policy.

We respect your privacy and comply with standard data-protection practices. This page explains what we collect, how we use it, who may access it, and what rights you have.

What Data We Collect

We collect data in several categories. First, we collect account information: your name, date of birth, phone number, email address, and username. Second, we collect identity-verification documents: photo ID, bank statements, or other documents you provide to verify your identity. Third, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction amounts, and transaction dates.

Fourth, we collect gameplay data: the bets you place, the games you play, the results of those games, and your account balance. Fifth, we collect device and network information: your IP address, device type, browser type, and operating system. Sixth, we collect communication data: any messages you send to our support team, any complaints you file, and any feedback you provide.

We collect this data to operate dewi365, process your transactions, verify your identity, settle your bets, prevent fraud, and respond to your inquiries. We do not collect data beyond what is necessary for these purposes.

How We Use Your Data

We use your account information to create and manage your account, authenticate your login, and communicate with you about your account. We use your identity documents to verify that you are who you claim to be and that you meet our eligibility requirements. We use your payment information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.

We use your gameplay data to settle your bets, calculate your payouts, and maintain your account balance. We use your device and network information to detect fraud, prevent unauthorized access, and improve our platform's security. We use your communication data to respond to your support requests and resolve disputes.

We do not use your data for marketing purposes unless you explicitly consent. We do not sell your data to third parties. We do not share your data with advertisers or data brokers. We share your data only with payment processors, identity-verification services, and legal authorities when required by law.

Data Storage and Security

We store your data on secure servers protected by encryption. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) protocols. Your password is hashed and never stored in plain text. Your payment information is processed through secure payment gateways and is not stored on our servers after the transaction completes.

Our servers may be located outside your jurisdiction. By using dewi365, you consent to your data being transferred to and stored in jurisdictions where we operate. We maintain the same security standards regardless of server location.

We implement access controls so that only authorized personnel can access your data. We conduct regular security audits and update our systems to protect against emerging threats. If we detect a data breach, we will notify you as required by law.

At dewi365, your data security is our responsibility. We encrypt your information, limit access to authorized staff, and never sell your details to third parties.

Third-Party Processors

We work with third-party service providers to operate dewi365. These include payment processors (for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions), identity-verification services (to verify your documents), and hosting providers (to store our servers). These third parties have access to your data only to the extent necessary to provide their services.

We require all third-party processors to maintain the same security standards we do. We do not allow them to use your data for purposes other than providing their services to us. We are responsible for their handling of your data.

Your Rights and Choices

You have the right to access your data. You can request a copy of all personal information we hold about you. You have the right to correct inaccurate data. If your name, phone number, or email address changes, you can update it in your account settings. You have the right to request deletion of your data, subject to legal and operational requirements.

You have the right to object to certain uses of your data. You can opt out of non-essential communications by adjusting your account preferences. You have the right to lodge a complaint with a data-protection authority if you believe we have violated your privacy rights. To exercise any of these rights, contact us through the support channels on dewi365.

Cookies and Tracking

We use cookies to remember your login session, store your preferences, and analyze how you use dewi365. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use dewi365 fully.

We do not use cookies to track you across other websites. We do not allow third-party advertisers to place tracking cookies on our platform. Our cookies are used only to operate dewi365 and improve your experience.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by email or by posting a notice on dewi365. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.

We encourage you to review this policy regularly to stay informed of how we protect your data. If you have questions about our privacy practices, contact us through the support channels on dewi365.

Contact and Data Subject Requests

If you have questions about this privacy policy, want to access your data, or wish to exercise any of your rights, you can contact us through the support channels available on dewi365. We provide support in English and local languages. Our team will respond to your request within a reasonable timeframe.

If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another city in Indonesia, you can contact us using the same support channels. We handle data requests from all supported jurisdictions according to the same standards.

By using dewi365, you acknowledge that you have read and understood this privacy policy. We are committed to protecting your data and maintaining your trust. Thank you for choosing dewi365.